Great store. Very efficient and knowledgeable.
I love the service and reception but every single visit the entire staff at this store don't know how to deal with people asking redundent questions in multiple forms. They are horrible at explaining things to misunderstanding customers and let them create a 1-3 hour wait with one sometimes two workers (rarely). This has happens well over 75% of my monthly visits to the store. This place needs more staff and people skills.
Slow service because one of the salespeople was stuck on hold with Verizon tech support for 20+ minutes. My biggest gripe with Verizon in central Maine is the very spotty cell phone coverage. My phone calls often drop after the first minute. Verizon tried to make some tower adjustments - but no improvement. However, they still keep pushing me to sign up for more data and phone time.
They found me alot of discounts. They take there time to make shore you are taken care of!
Quite concerning is that the two gentlemen that worked there were pushing the Samsung phone and badmouthing the iphone to me as well as to all of the other customers that came in. Wondering what the incentive was for them to do that.
Verizon Authorized Retailer Wireless Zone is a US Electronics Store based in Newport, Maine. Verizon Authorized Retailer Wireless Zone is located at 19 Moosehead Trail, Newport, ME 04953, USA.
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